Relax Bay Resort - Koh Lanta

Charming decor with a good position, friendly front desk staff who did change the room for us.

The original rooms we were given were dirty, damp and well below standard for the price. Cleaning staff were unfriendly and no attention to overall look as bins and building materials were left lying around reception area and beach.

The location is lovely. The staff great and the beach bar very good. Good for family's and the food was in the main excellent.

The pillows were not very good in the room. A few nights their we're a lot of children but very well behaved so not a problem. The comfort of the beds was average.

The atmosphere and the setting of this hotel is fantastic. The surroundings where magnificent, staff was great. We were very happy with this hotel.

The location is brilliant. The resort is situated on the beach with a nice pool. The bungalows are surrounded by a jungle-like garden. Considering that you spend 80% of your time outdoors, it is a nice place to stay.

The bungalows inside are of low quality, the bathroom could do with some tiling. you can't feel clean. Food is terrible for the money it costs, however there are excellent restaurants nearby. Go there instead. Most of the staff seem ignorant except for the cleaners who are lovely.

What a place. We loved our stay here. The bungalow was very nice -we had our own verranda with hammock, good size bed plus mosquito net and a decent bathroom. The beach location of this resort gives it a really chilled out feel, and the staff/management go out of their way to give everybody maximum comfort and relaxation.

The food was a bit hit and miss but the main road is only 10 minutes walk away so it's very easy to eat at other places.

Die liebe zum detail. Lage und essen sehr gut, zuvorkommendes personal. Sensationelle lage. Guter service/transfer mix. Sehr gute musikauswahl an der strandbar ( keine ballermann musik)

Wc bei der reception war nicht immer sauber.

From the moment we got picked up at the ferry we were greeted with friendly smiles. The staff were super friendly and helpful. We had a lovely bungalow with terrace and hammock and a 2 minute walk from pool and beach. Also had opportunity to book some trips through the resort. This was a super relaxing place to stay and I wish we had booked in for longer rather than head off to Rai Lay Bay.

Restaurant food not spicy enough for Thai food.

Quite simply, nothing and checked out as quickly as possible.

Ambiance and culture of the resort, appalling quality of food, extremely high prices (50% higher than any surrounding location), attitude of management which was disgraceful. The hotel, European owned, is more akin to a benidorm or Ibiza cheap beach hotel than a relaxing Thai hotel. They forgot to be Thai, and wore upside-down smiles. Management were almost laughing at travellers stupid enough to pay excessive charges for no service or quality. An experience sterile of any Thai culture and celebrating the worst of Euro party hotel culture.

very friendly stuff, amazing location and view, we rent a motorbike from the hotel and went around the island, everything was perfect

Not a very nice beach. Too many "rocks" in the water made it difficult to enjoy the swimming.

The beach location is excellent. Very relaxed (as the name suggests) and safe, not crowded. The resort is self contained with easy access to beach, rooms, restaurant and bar. Also there are other bars and places to eat just a very short distance along the beach. A short walk back up to the main room gave acess to more places to eat and some shops and atm, plus tuk tuks etc to move around the island. A great place to get away from the crowds in simple surroundings.

We had a vip bungalow. It was not quite as vip as we had expected, or quite as smart as the website would have you believe, but that is the same for most places. The bedroom was ok, but the shower room could do with smartening up, and it would not take too much to do this. Also there is no wardrobe space - just a shelf and bit of a rail with a couple of plastic hangers. There was a safe which was handy. We had no curtain between that area and the bedroom - again a small thing that could be improved. Some of our group stayed in the more basic rooms with no aircon, smaller and some had real issues with mosquitos. All that said it is a great location and really does have all you need - just don't go expecting the rooms to live up to the pictures on the website.

Beautyful location. Cosy surroundings. Visit for the location and beautifulness of the surroundings, but not for the bungalows

Very hard beds, bungalows not so good shape

Nice place, stayed in a bungalow with a fan. Mosquito net provided. This is a must! Restaurant expensive for Thailand but food is quality. Really good curries. Staff nice and friendly. Beach is ok. Lots of coral and a bit rocky.

Swimming pool is very small. The beach area is quite rocky so bigger pool would be better.

Good location, on the beach. Bar and restraunt areas lovely. Very friendly and helpful staff.

Food and Drinks were very expensive compared to usual Thailand prices. Also resort is quite secluded so it's a bit of an effort to get to other places where it's cheaper. Rooms very very basic.

Amazing place to stay. Wonderful friendly staff (especially the beach bar staff!) and a great location right on the beach. Definitely be going back.